Privacy Policy

Last updated: January 2025

Who We Are

Malek Ayoub Strategic Advisory Ltd is a private health advisory service registered in England and Wales. We provide evidence-informed strategic analysis and decision support for individuals seeking clarity on health-related matters.

For privacy-related enquiries, you may contact us at hello@malek-ayoub.com.

What Information We Collect

When you use our website or submit an enquiry, we may collect:

  • Your name and contact details (email address)
  • Information you provide in the enquiry form
  • Details about your advisory request and health-related concerns
  • Any documents or context you choose to share

Health-Related Information

You may choose to share health-related information through our intake form to help us understand your advisory needs. This information is provided voluntarily and is used solely to assess suitability for our advisory services and to deliver those services if you proceed.

We do not require you to share sensitive medical records, NHS numbers, or detailed clinical documentation at the enquiry stage. Please share only what you consider relevant to your request.

Please do not submit urgent or emergency medical concerns through our website. If you have an urgent medical concern, contact NHS 111, 999, A&E, or your local emergency service.

How We Use Your Information

We use the information you provide to:

  • Review your enquiry and assess suitability for our advisory services
  • Respond to your request
  • Deliver advisory services if you proceed with an engagement
  • Communicate with you about your enquiry or engagement

We do not use your information for marketing purposes unless you have given explicit consent.

Legal Basis and Consent

We process your personal data on the basis of your consent, which you provide when submitting an enquiry through our website. For health-related information, we rely on your explicit consent given at the time of submission.

You may withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Confidentiality

All information you share with us is treated as confidential. We do not disclose your information to third parties except where required by law or with your explicit consent.

Our advisory engagements are conducted on a confidential basis, and we take reasonable measures to protect the information you share with us.

Email and Form Submissions

When you submit an enquiry through our website, the information is sent to us via email. While we use secure email practices, please be aware that email communication carries inherent security limitations.

For highly sensitive information, we may discuss alternative secure communication methods during an engagement.

Data Retention

We retain enquiry information for as long as necessary to respond to your request and for a reasonable period thereafter for record-keeping purposes. For completed advisory engagements, we retain records in accordance with professional best practice.

If you would like us to delete your information, please contact us and we will do so unless we are required to retain it for legal or professional reasons.

Data Sharing

We do not sell, trade, or share your personal information with third parties for their marketing purposes.

We may use third-party service providers (such as email delivery services) to operate our website and deliver our services. These providers are bound by confidentiality obligations and process data only on our instructions.

International Clients

We welcome enquiries from individuals outside the United Kingdom. If you are based internationally, please be aware that your information will be processed in the United Kingdom in accordance with UK data protection law.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal requirements)
  • Withdraw your consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

Contact

For any privacy-related questions or to exercise your rights, please contact us at hello@malek-ayoub.com.